Privacy Policy
Last updated: April 3, 2026
MadeMy IT Solutions respects your privacy and ensures that the personal information you provide to us is treated confidentially. In this privacy policy, we inform you about how we handle your personal data.
Data Controller
MadeMy IT Solutions
Torenlaan 5B
1402 AT Bussum
Netherlands
Email: mail@mademy.nl
Phone: 036-2079999
What data do we collect?
We may process the following personal data:
- Contact details: name, email address, phone number, company name
- Communication: correspondence and questions you send us
- Technical data: IP address, browser type, operating system (via cookies)
- Relationship data: information about our services provided to you
What do we use your data for?
We process your personal data for the following purposes:
- Contact and communication - To respond to your inquiries and quote requests
- Service delivery - For the execution of our IT services and support
- Marketing - To keep you informed about our services (only with consent)
- Website improvement - To analyze and improve our website
- Legal obligations - To comply with legal retention requirements
Legal Bases
We process your data based on:
- Consent - For marketing purposes and cookies
- Performance of a contract - For the delivery of our services
- Legal obligation - For administrative and tax retention requirements
- Legitimate interest - For website analysis and security
Retention Period
We retain your personal data no longer than necessary for the purposes for which they were collected:
- Contact details: 2 years after last contact
- Customer data: 7 years after termination of the agreement (tax retention requirement)
- Website visits: 26 months (via Google Analytics cookies)
Sharing with Third Parties
We do not sell your data to third parties. We only share your data with:
- IT suppliers - For the execution of our services (e.g., Proxmox, VMware)
- Hosting partners - For hosting our website and services
- Authorities - When we are legally required to do so
We have entered into processor agreements with all third parties that comply with GDPR requirements.
Cookies
Our website uses cookies for:
- Functional cookies - Necessary for the functioning of the website
- Analytical cookies - To analyze website visits (Google Analytics)
- Marketing cookies - To display relevant advertisements (only with consent)
On your first visit to our website, we ask for your consent to place cookies.
Your Rights
Under the GDPR, you have the following rights:
- Right of access - You can ask what data we have about you
- Right to rectification - You can have incorrect data corrected
- Right to erasure - You can request deletion of your data
- Right to restriction - You can have the processing of your data restricted
- Right to data portability - You can receive your data in a machine-readable format
- Right to object - You can object to the processing of your data
To exercise these rights, please contact us at mail@mademy.nl.
Security
We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or alteration. This includes:
- Encrypted connections (SSL/TLS)
- Access control to our systems
- Regular security updates
- Staff training on privacy
Complaints
If you are not satisfied with how we handle your privacy, you can file a complaint with the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag
Phone: 070-888 8500
Website: www.autoriteitpersoonsgegevens.nl
Changes
We may change this privacy policy from time to time. The most recent version is always available on our website. We recommend that you consult this policy regularly.
Contact
Questions about this privacy policy? Please contact us:
- Email: mail@mademy.nl
- Phone: 036-2079999
- Address: Torenlaan 5B, 1402 AT Bussum, Netherlands